Need to Call or Text 911
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In an emergency, dial 911 or your local emergency number immediately.
An emergency is any situation that requires immediate assistance from the police, fire department or ambulance. Examples include:
- A fire
- A crime, especially if in progress
- A car crash, especially if someone is injured
- A medical emergency, especially for symptoms that require immediate medical attention
When you call 911, be prepared to answer the call-taker's questions, which may include:
- The location of the emergency, including the street address
- The phone number you are calling from
- The nature of the emergency
- Details about the emergency, such as a physical description of a person who may have committed a crime, a description of any fire that may be burning, or a description of injuries or symptoms being experienced by a person having a medical emergency
Remember, the call-taker's questions are important to get the right kind of help to you quickly. Be prepared to follow any instructions the call-taker gives you. Many 911 centers can tell you exactly what to do until help arrives, such as providing step-by-step instructions to aid someone who is choking or needs first aid or CPR. Do not hang up until the call-taker instructs you to do so.
The nation’s 911 centers are available to provide EMERGENCY assistance. Please be mindful of how and when to dial 911. If you have come in close contact with someone who has been diagnosed with the Coronavirus or have symptoms such as fever or cough, please call your healthcare provider - not 911. If you do not have a healthcare provider, contact your local health department for instructions. If it is available in your area, call 211/311/411 for general information about how your community is addressing the pandemic.
DO CALL 911 if you develop symptoms requiring emergency assistance such as:
- Difficulty breathing or shortness of breath
- Persistent pain or pressure in the chest
- New confusion or inability to arouse
- Bluish lips or face
Coronavirus/COVID-19 Resources for 911